Support
Technical Support
This section covers troubleshooting advice for sequence softlocks, quest progression blocks, and step-by-step methods to back up local save files.
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Save Files: Location Guide
Find Heartfall A Tale in Three Lives save files on your PC, locate the Godot folder, back up progress, and manage saves across 12 routes.

Heartfall: A Tale in Three Lives Tutorial Softlock Fixes
Fix the Heartfall A Tale in Three Lives tutorial softlock, including missing wood for Impulse, Joel dialogue bugs, and quest trigger progression issues.
Quick Answers
Support FAQ
Where is the Load button located in Heartfall A Tale in Three Lives?
While saving is handled through the in-game pause menu, loading an existing save file must be done from the main title page. Read the guide
How do you fix Scar not appearing in Session 5 of Heartfall A Tale in Three Lives?
Reload your session, speak to Cleo a second time to exhaust her dialogue, or visit recruits in the order of Etho, Scar, and then Jimmy and Scott.
Do save files get deleted when updating Heartfall A Tale in Three Lives?
No, save files are stored in the system user roaming directory and transfer automatically when launching updated game archives. Read the guide








